Account & Data Deletion

1. Delete your account in the app

Open the Azteca app and sign in.
Go to Profile → Settings → Account.
Tap Delete account and confirm.

2. Delete your account by email

If you cannot access the app, email nancybergvd@gmail.com from the address linked to your account, with the subject “Delete my account”. We may ask you to confirm your identity. We will confirm when the deletion is complete.

3. What is deleted

Your profile, email address and login details.
Your app library, wishlist and preferences.
Your reviews (or they are anonymised).
Device identifiers linked to your account.

Deletion is completed within 30 days. Backups are overwritten within a further 30 days.

4. What we keep

Purchase and invoice records, for as long as tax and accounting laws require.
Information needed to prevent fraud or abuse, or to resolve open disputes.
Aggregated, anonymised statistics that no longer identify you.

5. Deleting some data only

You can ask us to delete specific data (for example reviews or crash reports) without deleting your account by writing to nancybergvd@gmail.com.

6. Data held by app developers

Apps you installed through Azteca are operated by their developers. To delete data held by an app, use its own settings or contact its developer through the contact shown on its Azteca page.

Questions about this page? Contact us at nancybergvd@gmail.com.